Key responsibilities:

Communicate directly with stakeholders to understand their IT requirements and ensure timely delivery of services;
Develop and implement internal processes and protocols to streamline IT operations and enhance efficiency;
Lead and mentor a team of IT professionals, providing guidance and support to achieve departmental goals;
Collaborate with stakeholders to define project scopes, timelines, and deliverables, ensuring alignment with their business objectives;
Oversee the execution of IT projects, including system migrations, software implementations, and infrastructure upgrades;
Analyze IT performance metrics and identify areas for improvement, implementing corrective actions as needed;
Serve as a subject matter expert on IT best practices, emerging technologies, and industry trends;
Maintain compliance with relevant regulations and security standards to safeguard data and IT infrastructure.